- We have made every effort to supply our customers with literature that is informative, descriptive and accurate: however, we are not responsible for errors or misinterpretations of the products contained in this web site.
- Because of our quest to have the best and most current products you need, we also reserve the right to make changes in part numbers, specifications and prices without notice.
- Wrico International will accept payment by C.O.D., cash or wire transfer.
- Any net account that is beyond their current terms, as mutually agreed upon on an individual basis, will have their orders placed on credit hold and will be charged a 1.5% service charge on past due invoices.
- N.S.F. returned checks will be charged a $35.00 handling fee. Any account demonstrating a history of N.S.F. checks will be disqualified for sale.
- All items are offered for sale F.O.B., Eugene, Oregon, unless otherwise specified.
- All orders will be shipped via the most cost efficient method.
- All merchandise should be inspected upon arrival and damage claims filed with the carrier immediately.
- We are not responsible for, nor are we in a position to make a claim after the freight carrier accepts the shipment from us.
Warranty & Returns Policy
- All Wrico Generator products are warranted for workmanship, but should be inspected on arrival to ensure accuracy.
- We do not warrant any products that have been incorrectly installed, repaired, altered or otherwise misused.
- Customer is responsible for all freight charges on warranty returns.
- All returned items must have prior approval from Wrico Generators and have the return goods authorization (RGA) number marked on the outside of the container.
- All return goods are subject to a 25% restocking charge and must be made within 30 days from the date of purchase.
- Return goods not properly packaged in original package will be refused. Customer is responsible for all freight charges on returned merchandise.
- There will be no return approval on special order items, electrical items or items not kept in stock.